Hi, I’m Jen.

User Experience and
Product Design Leader

About me

Versatile & Agile

As a design leader with 15+ years in design and tech, I empower design teams to create user-centered solutions while staying hands-on with design, shaping strategies that innovate, elevate, and simplify operations.

I’ve worked across series/seed startups, agencies, and enterprise, building high-performing teams that deliver on ambitious goals in industries like healthcare & consumer health, HR, real estate, government, DevOps and AI.

Distills and Simplifies

I’m skilled in driving product vision, fostering innovation, and transforming ambiguity into clarity. I excel at adaptability and lead agile design teams for both growth and slowdowns, ensuring alignment with business objectives. Shaping product vision, driving collaboration, and creating business impact, I bring a proven track record in impactful design, UX operations, and cross-functional partnerships.

  • Led UX strategy

    across five portfolios with over 25 multi-million dollar products, and 15 designers to redesign legacy products and transition them to the cloud.

  • Began with a team of 5 designers and scaled to 20

    expanding design operations and enhancing UX design maturity.

  • Played a pivotal role in securing seed, Series A, and Series B funding

    for three different startups, driving growth and investor confidence.

My Leadership

AI Search -
Vision and Strategy

I led the vision and execution of a groundbreaking generative AI feature for Hayes analysts at symplr.

Open Project

Elevating UX Design across a scaling organization

I elevated UX Design maturity and scaled a team from 5 to 20 designers across a scaling organization.

Open Case Study

Doing more with less. Leading a small team to big results.

I transformed a small, struggling team into a power-house.

Open Case Study

Re-imagining the Workforce Mobile App

I led the re-imagination for one of symplr’s multi-million dollar mobile apps—transforming how the healthcare workforce manages schedules.

Open Project

What some of my colleagues have to say.

"Jen is also deeply involved in broader company strategy. At the same time, she’s intentional about protecting our focus. She shields the team from unnecessary noise, manages stakeholder pressure thoughtfully, and makes sure our time is spent on work that truly matters."

Andrew Nguyen, Product Designer - Limble

"Jen empowers designers to do their best work while creating an environment that is collaborative, thoughtful, and clear. She's an outstanding partner across disciplines, always focused on outcomes and alignment. She has a real talent for facilitation that brings people together and gets results."

James Lucia, Staff UX Designer - symplr

View all of my recommendations